Privacy Notice

Your Privacy Matters

This Privacy Notice explains how Beta Investments Global Inc. collects, uses, and protects your personal information when you use blocklens.co.

Last Updated: May 08, 2025

Effective Date: May 08, 2025

1. Data Controller Information

Beta Investments Global Inc. ("we," "us," "our") is the data controller responsible for processing your personal data in connection with the blocklens.co website and services.

Contact Information:

Beta Investments Global Inc.

Suite 102, Ground Floor, Blake Building

Corner Eyre & Huston Streets

Belize City, Belize

Privacy Inquiries: [email protected]

Data Protection Officer: [email protected]

2. Information We Collect

We collect various categories of personal data to provide and improve our services. Here's a detailed breakdown of what we collect:

Account Information

Data you provide when creating and maintaining your account.

  • Email address
  • Name (if provided)
  • Password (encrypted)
  • Account preferences and settings

Retention Period: Duration of account plus 3 years for legal compliance

Technical Data

Information collected automatically when you use our service.

  • IP address and approximate location
  • Browser type and version
  • Device information and operating system
  • Access times and referring URLs
  • Cookie identifiers and similar technologies

Retention Period: 365 days for operational data, up to 2 years for security logs

Usage Data

Information about how you interact with our services.

  • Features and pages visited
  • Search queries and filters used
  • Alert configurations
  • API usage patterns
  • Performance metrics and error reports

Retention Period: 12 months for analytics, indefinite for aggregated data

Payment Information

Data necessary for processing subscriptions and payments.

  • Billing address
  • Payment method details (encrypted/tokenized)
  • Transaction history
  • Subscription status and tier

Retention Period: 7 years for tax and accounting requirements

Communication Data

Information from your interactions with us.

  • Support tickets and inquiries
  • Feedback and survey responses
  • Newsletter subscriptions
  • Marketing preferences

Retention Period: 3 years for customer service, 6 years for legal matters

3. How We Use Your Information

We process your personal data for the following purposes:

Service Provision

  • • Create and manage your account
  • • Provide access to blockchain analytics and data
  • • Process subscriptions and payments
  • • Deliver custom alerts and notifications
  • • Provide API access and technical support

Service Improvement

  • • Analyze usage patterns to enhance features
  • • Conduct research and development
  • • Fix bugs and improve performance
  • • Personalize your experience

Communication

  • • Send service updates and announcements
  • • Provide customer support
  • • Send marketing communications (with consent)
  • • Deliver requested newsletters and reports

Legal & Security

  • • Comply with legal obligations
  • • Prevent fraud and abuse
  • • Enforce our Terms of Service
  • • Protect rights and safety of users

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract:Processing necessary to provide our services and fulfill our agreement with you.
  • Legitimate Interests:Processing for business purposes that don't override your privacy rights (e.g., fraud prevention, service improvement).
  • Consent:Processing based on your explicit consent (e.g., marketing emails, cookies).
  • Legal Obligation:Processing required by law (e.g., tax records, regulatory compliance).

5. Data Sharing and Disclosure

We may share your information with:

Service Providers

Third-party companies that help us operate our service (e.g., hosting providers, payment processors, analytics services). These providers are contractually bound to protect your data.

Legal Authorities

Government agencies, law enforcement, or courts when required by law or to protect rights and safety.

Business Transfers

Potential buyers or partners in case of merger, acquisition, or sale of assets. Your data protection rights will be maintained.

With Your Consent

Other parties when you explicitly consent to the sharing.

We never sell your personal data to third parties.

6. International Data Transfers

As a company based in Belize serving global customers, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions where applicable
  • Your explicit consent for specific transfers
  • Technical and organizational security measures

7. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit (TLS/SSL) and at rest
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Employee training and confidentiality agreements
  • Incident response and breach notification procedures
  • Regular backups and disaster recovery planning

While we strive to protect your data, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and enable two-factor authentication where available.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

Access & Portability

Request a copy of your personal data and receive it in a structured, machine-readable format.

Rectification

Request correction of inaccurate or incomplete personal data.

Erasure

Request deletion of your personal data, subject to legal retention requirements.

Restriction

Request limitation of processing under certain circumstances.

Objection

Object to processing based on legitimate interests or for direct marketing.

Withdraw Consent

Withdraw previously given consent at any time.

To exercise these rights, contact us at [email protected]. We will respond within 30 days of receipt.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic functionality (e.g., authentication, security, preferences)

Analytics Cookies

Help us understand usage patterns and improve our service (e.g., Google Analytics)

Marketing Cookies

Used to deliver relevant advertisements (only with your consent)

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect service functionality.

10. Children's Privacy

Our service is not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us immediately at [email protected].

11. Marketing Communications

With your consent, we may send you marketing communications about our products, services, and industry insights. You can opt-out at any time by:

  • Clicking the unsubscribe link in any marketing email
  • Updating your preferences in account settings
  • Contacting us at [email protected]

Note: You will continue to receive essential service communications even after opting out of marketing.

12. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Notice

We may update this Privacy Notice periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Updating the "Last Updated" date at the top of this notice
  • Sending an email notification to registered users
  • Displaying a prominent notice on our website

Continued use of our service after changes constitutes acceptance of the updated Privacy Notice.

14. Contact Us

For privacy-related questions, requests, or concerns, please contact:

Data Protection Officer

Beta Investments Global Inc.

Email: [email protected]

Response Time

We aim to respond to all privacy inquiries within 30 days.

Supervisory Authority

If you're unsatisfied with our response, you may lodge a complaint with your local data protection authority. EU residents can find their authority at:EDPB Members

Your Privacy is Our Priority: We are committed to protecting your personal data and respecting your privacy rights. This notice reflects our dedication to transparency and compliance with international data protection standards.